STORE POLICY

Read the Terms and Conditions that govern your relationship with https://www.cartissi.com and the services we provide with our fine art prints.

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with https://www.cartissi.com website ("our services”) operated by cartissi (“us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using our services.

Your access to and use of our services is conditioned on your acceptance of and compliance with these Terms.

These Terms apply to all visitors, users and others who access or use our services.

By accessing or using our services you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access our services.

PURCHASES

If you wish to purchase any product or service made available through our services (“purchase”), you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information..

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties (namely PayPal) for purposes of facilitating the completion of purchases. We do not keep your credit card information on file once a transaction is complete.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

AVAILABILITY, ERRORS AND INACCURACIES

We are constantly updating our offerings of products and services. Our products or services available may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on our services and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

CONTESTS AND PROMOTIONS

Any contests, sweepstakes or other offers or promotions (collectively, “offers”) made available through our services may be governed by rules that are separate from these Terms. If you participate in any offers, please review the applicable rules as well as our Privacy Policy. If the rules for an offer conflict with these Terms, the offer rules will apply.

ACCOUNTS

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access our services and for any activities or actions under your password, whether your password is with our services or a third-party services.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

INTELLECTUAL PROPERTY

Our services and our original content, features and functionality are and will remain the exclusive property of cartissi. Our services are protected by copyright, trademark, and other laws of both the United Kingdom and all foreign international countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of cartissi.

LINKS TO OTHER WEBSITES

Our services may contain links to third-party websites or services that are not owned or controlled by cartissi.

Cartissi has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that cartissi shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

TERMINATION

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.Upon termination, your right to use our services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

LIMITATION OF LIABILITY

In no event shall cartissi, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our services; (ii) any conduct or content of any third party on our services; (iii) any content obtained from our services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

DISCLAIMER

Your use of our services is at your sole risk. Our services are provided on an “AS IS” and “AS AVAILABLE” basis. Our services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Cartissi, its subsidiaries, affiliates, and its licensors do not warrant that a) our services will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected;

c) our services is free of viruses or other harmful components; or d) the results of using our services will meet your requirements.

GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our services, and supersede and replace any prior agreements we might have between us regarding our services.

CHANGES

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 14 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our services.

CONTACT US

If you have any questions about these Terms, please contact us.

 

RETURNS & EXCHANGES

All items may be returned, replaced or refunded within 14 days. All shipping is to be paid by you the customer. 

The items must be returned in original condition and in the original, undamaged packing or similar protective tube/box.

We reserve the right to refuse any returns, that do not fulfil these criteria. Please note that you are responsible for all the shipping costs back to us.Important! Returns and exchanges happens at your own risk and own expense. 

If any items arrives back to us damaged we are not able to offer a refund.Please contact us before returning any items and remember to state all relevant order and contact information in your message.


In the unlikely event that a packing error occurs and you the customer receive a damaged print or the wrong print, please send us a photograph of the issue. Each print is carefully checked and packed by hand so any damages would be caused during shipping. We will reprint and ship a replacement as soon as possible. 

SHIPPING

All orders are shipped from the United Kingdom. With our standard shipping we use Royal Mail as a shipping partner and the final delivery will be made by your local postal service. Other options are available for final deliveries worldwide. Please see SHIPPING PAGE for details.

Some countries, remote cities or islands may have longer delivery times. Please contact us if you need more exact delivery time for your country/city.
If you are not home upon delivery, your local postal service will advise you about pickup. With other shipping services, you will be provided with the opportunity to arrange further about a second delivery attempt or pick-up. This may be conditional depending on which country you live in. 

Please be advised that local taxes and import duties may apply and is not included in the shipping costs.

GIFT CARDS

Gift cards are available in our online store. No fees apply to Gift Cards.Gift Cards are valid for 12 months from purchase date.

COLOURS 

Calibration differences between your monitor, tablet or smartphone may affect colours of a giclée shown on our website and may vary ever so slightly from your actual high quality giclée print.

PRIVACY

At cartissi, your personal contact information will be treated with confidentiality, and will not be shared with any third parties. For ordering handling purposes however, we may need to share your shipping details directly with PayPal, our printing partner and shipping services. We do not keep your private information on our server.

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